Nick Weber and I, representing the Watco U Team, recently hosted a 101 Course at our operation in Asheville, N.C., designed to reinforce the learning experience through Teamwork and engagement.
On the docket: Watco’s history, culture, fundamentals of leadership, our foundation principles of Customer First, setting SMART goals, discovering personality types and communication styles, group dynamics and Team dysfunction, motivation and rewards, the utilization of TS&IC Teams, interviewing, and personal development.
Sounds like a lot to absorb in three days, doesn’t it? We strived to make it hands-on and engaging with a variety of teaching and training techniques, including instructor presentations, Team member presentations, and activities that reinforce the learning experience through Teamwork.
Congratulations to all who completed the course: Roadmaster Josh Williams (ABS), Trainmaster Brian Ezell (ABS), Locomotive Mechanic-TSIC Jorden Johnson (BLU), Conductor/Engineer-TSIC Josh Smiley (BLU), Track Laborer David Woody (BLU), and Trainmasters Nathan Higgins and Cain Greene (BLU).
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